BitCasino scam

bitcasino scam1) Operator of the BitCasino scam is mBetSolutions N.V., a shell company incorporated in Curaçao with managing director Timothy John Heath.

Timothy John Heath also managed Curaçao based Muchos Poker. He accepted deposits while withdrawals were not processed and finally closed owing to players, what you can read on the Poker forum 2+2.

2) The BitCasino scam false and misleading claims to be authorized and regulated by the Government of Curaçao! But they even do not know BitCasino.

Their claim to operate under the 1668/JAZ license with no control whatsoever has also no legal basis! More worse, the bank accounts of the BitCasino scam are somewhere outside of Curaçao!

3) Questions asked by Van Raak (Dutch second chamber) to the Ministers of the Interior and Kingdom Relations and Security and Justice of Curacao:

  • Do you know the BitCasino scam, that operates from the building of the governmental telecommunications company UTS Curacao in the Dutch market?
  • Is it true that the (illegal) activities of the BitCasino scam are authorized by the master licensor Curacao eGaming, which allows to be established in the UTS building?
  • Is it true that over hundred international casino sites are located in this UTS building?

See also: Curacao license scam 1668/JAZ, 365/JAZ, 5536/JAZ and 8048/JAZ

4) The hide the operator VegasCasino scam is also part of the BitCasino scam!

From bitcoincasino.io

Our aim here at Vegas Casino is the bring you the best all-round Bitcoin betting experience possible and Evolution Gaming allows us to do that. Thanks to its high-end live dealer technology and ever-increasing suite of games, Evolution is at the forefront of the iGaming movement and, by joining Vegas Casino, you’ll become a part of this revolution.

5) Pending case: Bitcasino Sportsbet get all your losses back for the past 5 years!

BitCasino scam embezzles 100 Bitcoin = $1,7 million [SOLVED]!

UPDATE December 15, 2017

After I helped with explaining the situation based on Curacao licensing, civil and criminal laws here BITCASINO MADE ME WHOLE, BitCasino decided to process his 100 Bitcoin.

I wait now to receive the announced 20% for my help:

peterpanbtcman
I will gladly compensate 20% of the funds I am due from bitcasino upon payment for their help

Bitcoin address: 19zkL9bAbmZjZq1sZgo3SpM9iZVeRajVL3

December 14, 2017

The info below is from his original document: Here is my e-mail and transactions

Peter Pan: First I will say that bitcasino is not a scam site and they run a great operation. But a bit of a mix up and some revenge on their end and lack of communication the past year has caused me to take this to the forums. I am sad to do this but I am all about equitable and fair operators and this is far from equitable and fair!

I am a regular player on many online casinos with bitcasino my biggest. I have had thousands of coin deposits. For the past year I have been trying to understand why they declined over 100 Bitcoin of withdrawals claiming a KYC security review despite taking over 70 Bitcoin in deposits from me for one account and making a withdrawal of 80 Bitcoin prior.

For over a year they would not speak to this issue or help me out! They told me I had to respond from the e-mail registered. And from the beginning I told them that I could not access that e-mail. Nobody dared to help or help bring this to fruition! They even accepted deposits to this account after the security hold.

I created another account where I made hundrets of Bitcoin deposits and withdrawals and never once did I need to enter KYC.

Below is my e-mail to management and response, as well as the transaction history for deposits and withdrawals including when they had the security hold. Support wouldn’t help me! My VIP host told me to forget about it and I am just trying to come to a equitable solution:

Peter Pan’s email to Tim Heath from the BitCasino scam

Thanks, I appreciate your help.

I made over 80 Bitcoin deposits using no bonus at all and received no bonus to that account. You guys cashed out my first withdrawal and for no reason put a security alert on that account and offered not a single work around communicating with me outside the registered e-mail which was communicated that I could not access.

I have tried to bring this up to support, but they won’t speak to this matter. My VIP host will not speak to the matter and yet over the past year I have still made how many hundrets/thousands of Bitcoin deposits into my other account?

I’ve been with you guys a long time. I try and be as equitable and fair as possible, but nothing about this situation seems fair. Nobody has explained why a security block was piut on my account or even attempted to work on a solution to help their player out.

You denied any withdrawal regardless of the amount and the total denied is ~ 100 Bitcoin on top of the 75+ Bitcoin I deposited! This is not or has ever been a small sum of money and I really trying to get to a place, where if you were in my shoes, feel like a targeted reverse scam?

The silence around this occurrence and complete disregard for any transparency around the player’s deposited funds or funds won is quite simply unfair! There was no justification for the security block after accepting deposits. Play is anonymous, yet you wanted verification? I am not a greedy person. I am looking to work towards an amicable and equitable resolution within the coingaming and bitcasino management.

Tim, I am trying to handle this in the most appropriate way possible. We have known each other for some time and I have been a rather significant player for your site the past few years.

Can we come to some type of terms where we can move forward? I really just want to put this issue to bed and not completely feel taken advantage of, as you know I’ve had my fair share of unethical beats from operators.

You guys have been good to me through the years and I never thought otherwise. This is just not something that I can really understand or would expect. I figured you might not really be in the loop?

Thanks, JT

Response from the BitCasino scam

Hope you are doing well.

I wanted to touch base with you on the concern you raised in regards to one of your previous BitCasino accounts – honeyhoney1.

Your withdrawal requests were declined back in June 2016 due to security reasons. However, the documents were received from you did not pass KYC verification. After that, you continued playing and lost the entire account balance. In our terms and conditions, we reserve the right to KYC our players for any withdrawals exceeding the equivalent of 1 Bitcoin.

This is a standart procedure required to help you stay safe from any fraudulent activity, especially bearing in mind that you have multiple related accounts on our website. Tim has been on top of your case and I can assure you that no funds have been confiscated or misplaced.

Upon reviewing the information you have provided and based on our refund policy, we have concluded that a refund will not be issued in this matter.

Please have a read through the above and let me know your thoughts. You have been a loyal customer of ours for many years and I really do hope we can put this all behind us.

All the best, Christina

Here is another reply from Tim Heath. FYI, the Skrill funds were never charged back. Skrill got suspicious and they were informed it was a casino I was sending funds to and denied his funds. I offered to split the difference with him but he ignored that request.

On Wed, Dec 13, 2017 12:53 AM, Tim Heath [email protected] wrote:

This is after you charged back $30k on Skrill and frauded us? Please Jon, you are in the wrong here and we dont appreciate being blackmailed. You made a 2nd account and we had to verify it was you. Once we had done this you were able to withdraw your winnings, like any other casino. You only have yourself to blame that you decided to play, rather than waiting the 24hrs to verify your documents.

Tim

I told Skrill every charge was valid. They found out it was for a casino which is not my fault and neither of us got paid those funds. Here is the next email I got from him:

What exactly do you want us to settle? We have a right in our terms and conditions to kyc a player, which for those size of withdrawals we do. No coins were stolen or misplaced. You had access to them and after 24hrs, after your documents had been verified, you were able to withdraw the funds. Further, in subsequent withdrawals, you had already been kyced.

The peterpan account was fully verified, hence was able to deposit, play and withdraw.

So I’m lost why you think we should give you money, when we have followed our terms and conditions to ensure the safety and security of accounts.

So it lookslike he had a personal vendetta and then balked to Terms of Service. This took over a year and half to get a reply.

I am trying to settle for much less than I am owed and they are not budging. I really could use the forums help. I am trying to be fair and equitable but you can see their lack of transparency. Their verification is not true as my other accounts are not verified and they paid me out a withdrawal prior to putting the security hold.

It took over a year and half to finally get a response at all from anyone. This is not a fair or equitable understanding. If need be, my deposit history on my other account. This will blow your minds over how much I have played and this is how I am being treated. They took 80 Bitcoin, some after the “Security Hold” and have refused to help me despite my numerous attempts.

I am willing to work them here but the lack of attention, transparency or equitable approach to this has left me with no choice but to seek support elsewhere.

I will be very gracious to those who help me strike a deal with Tim Heath and the BitCasino scam team.

Thanks, Peter Pan

4 Comments

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  1. This is not true – I never said BTC was a scam

    The issue which was dealt with directly between Bitcasino and myself

    It’s important to be aware that he is taking advantage of my concern to defame Bitcasino.io, saying that they scammed me, which is simply not true

    On his website and in the thread, he is trying to make me pay him for “services provided” which he had no part in with regards to a resolution, I have contacted him personally to remove the article referencing myself and what he has have from his website as it is fraudulent and taken out-of-context, thus misappropriating my statements for personal gain.

    1. This is not true – I never said BTC was a scam

      After Bitcasino answered in your thread and persisted to not owe you anything, you called Tim a criminal!

      The issue which was dealt with directly between Bitcasino and myself

      You dealt 1,5 years directly and unsuccessful with Bitcasino. Then you went public to the bitcointalk forum, asked others for help and offered 20% after receipt of payment. This is not directly but publicly between you and Bitcasino!

      It’s important to be aware that he is taking advantage of my concern to defame Bitcasino.io, saying that they scammed me, which is simply not true

      You informed us that they embezzled your 100 Bitcoin since 1,5 years = scam! What is my advantage for informing the community about the publicly proven Bitcasino and Sportsbet scam?

      On his website and in the thread, he is trying to make me pay him for “services provided” which he had no part in with regards to a resolution

      Everyone can read in this thread BITCOIN MADE ME WHOLE how I helped with explaining the situation based on Curacao licensing, civil and criminal laws.

      I have contacted him personally to remove the article referencing myself and what he has have from his website as it is fraudulent and taken out-of-context, thus misappropriating my statements for personal gain.

      You publicly asked for help and I simply publicise your publicly made statement Here is my e-mail and transactions.

      How is this misappropriating anything? What is my personal gain?

  2. Could you help me in my claim?
    My underage son opened up an account on this “bitcasino.io” site.
    Over the years he deposit more and more money, using 3(!!!) accounts.
    Ive count the deposits in one of these accounts. The difference between deposits and withdrawels is ~16 BTC (16 BTC he lost. And that’s just one account).
    Ive wrote a claim to bitcasino.
    They’ve told me that I should submit pictures (front and rear) of mine, my wifes and my sons ID including perso selfies from all of us.
    In addition to that they’ve requested some address verification proofs which Ive also submit.
    They are asking more and more questions. But my son was underage almost the whole time he was gambling in the casino.
    They’ve never asked him for any verfication.
    They’ve even send him some gifts, like a xbox controller and 2 Trezors.
    All of these things he received on his name!

    I hope to her soon from you!

    I am willing to give you an reward if I am successfull with your help.
    To insure that just contact me please.

    1. Please open a support ticket using Report Issue

      You need to make screenshots of the deposit and withdrawal history for all 3 accounts. If you have no access to the accounts anymore, request the deposit and withdrawl history for all 3 accounts from the support.

      If support will not send, make a list of the bitcoin deposit transaction numbers to bitcasino and post it in the support ticket.

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