Frequently asked questions about online gaming consumer protection

Can I sue the responsible parties?

Yes. All countries have courts where you can sue the operator of the gambling website or their licensor or the payment service providers like Neteller or Skrill if they send money to illegal operators or scams! The court will make a public decision based on the publicly stated laws and decide if your claim is valid or not. With the court judgement you can directly enforce your claim from the debtor.

In Curacao you can also sue the master-license holders 1668/JAZ, 365/JAZ, 5536/JAZ and 8048/JAZ, because they do not fulfill the publicly stated and valid Curacao license laws and also assist the illegal online gambling operators!

In criminal cases you can also file criminal complaints at the police or public prosecutor, but our record shows that they have not much interest in such cases, especially if low amounts are owed.

Why Game Protect?

1) We give you the opportunity to qualify cost free for our online gaming consumer protection service if you register your accounts with any Qualify cost free site.

2) Send Bitcoin worth Euro 45 for 6 months or Euro 78 for 1 year service for your gaming accounts not available on the Qualify cost free list and add your Game Protect username into the reference field.

Bitcoin deposit address: 19zkL9bAbmZjZq1sZgo3SpM9iZVeRajVL3

Gambling or betting accounts on our Warnings list are excluded from this offer!

3) Game Protect collect the proofs and organize the required steps like

  • Dispute resolution between you and the operators for your Game Protect qualified gaming accounts
  • Lawyer and civil court proceeding, in case you have a valid claim and we can not reach a resolution
  • Lawyer and private investigations, if operators embezzle account balances or players act fraudulent

4) If you ignored 1) or 2) and wish to use our service for your Game Protect not qualified gambling or betting account issue, we can assist you on a donation basis in advance.

Can everyone report a gambling account issue?

Yes. We appreciate any info about online gambling scammers using Report issue and add them to our Warnings list! But only Game Protect qualified Poker, Sports Betting or Casino issues are entitled for our cost free online gaming consumer protection service.

Do you have any question?

Feel free to contact us.

game protect frequently asked questions