Are you the operator of a casino or sportsbook and want to offer our fair and independent mediation service for your customers? Feel free to contact us.
Excluded operators: Warnings list
Why mediation service for online gaming operators?
Our experience has shown that these so called licensing authorities or commissions typically serve the interests of its licensees. A fair and independent mediation service is therefore not given. That is also applicable for well known licensing jurisdictions like Malta, Gibraltar or Isle of Man.
Many online gaming operators also false and misleading claim to be regulated by its licensor! While in reality a regulatory body even does not exist!
Most players believe the false and misleading promises and will only realize that they were fooled after being scammed! But since the introduction of Game Protect, more and more players are getting aware and ask for an independent mediation service. However, our experience has shown that most online casinos do not care about fair and independent dispute resolution services!
Are you a player?
In this case we recommend to ask your favorite casino or sportsbook to add our fair and independent complaints resolution service.